Shipping Policy
Order Processing Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number. You can track your order at any time by visiting our Track My Order page and entering your tracking number on our tracking portal powered by 17track.net.
Please note that tracking information may take 2-3 business days to update after your order has been shipped.
Shipping Times Delivery times vary depending on the product and supplier location:
- Local orders (Ghana): 3 -7 business days/ 15 -25 business days ( ship from Abroad Orders )
- International orders: 15-25 business days
Please note that shipping times are estimates and may vary due to factors outside our control such as customs delays, supplier availability and courier schedules.
Shipping Rates Shipping rates are calculated at checkout based on your location and the items ordered.
Important Note for Dropshipping Orders
As we work with multiple suppliers, your order may arrive in separate packages at different times. This is completely normal — please don't be alarmed if you receive part of your order before the rest.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your order at any time by visiting our Track My Order page and entering your tracking number on our tracking portal powered by 17track.net.
Customs & Import Duties For international orders, customs fees and import duties may apply depending on your country. These charges are the responsibility of the customer.
Shipping Delays We are not responsible for shipping delays caused by customs, natural disasters, or courier issues beyond our control.
Lost or Damaged Items If your order arrives damaged or goes missing, please contact us at support@jflifestylestore.com within 7 days of the expected delivery date and we will resolve it promptly.